Items may be returned within 30 days for STORE CREDIT only in the form of a CHERUB E-Gift Card or in-store exchange. 

To be eligible for return, items must be unused and unwashed, with original tags attached. We reserve the right to refuse a return if these conditions are not met.  

*All jewelry items are final sale.

Customer is responsible for return shipping on items. We do not provide return labels. Once a return is delivered, please allow 7 business days for it to be processed.

ADDRESS TO SHIP: 425 S Garrison Ave, Carthage MO 64836.

INCORRECT ORDERS: We double check every order before it goes out the door, but we are humans and mistakes happen! If you happen to receive the wrong item, or are missing an item, this is for you! Let us know by emailing cherubcarthage@gmail.com with your invoice number and the name of the item that is wrong. All reports must be made within 14 days of receiving your order or it will not be accepted. We’ll send you a prepaid return label to ship back the incorrect item. Once you’ve received the label, please send back the incorrect item within 14 days so that we can ship you the correct item.

IF YOU HAVE ANY QUESTIONS REGARDING OUR RETURN POLICY,FEEL FREE TO EMAIL US AT cherubcarthage@gmail.com